Privacy Policy

Gilkey Window Company, Inc.

OUR COMMITMENT TO PRIVACY:

At Gilkey Window, we take your privacy very seriously. Therefore, we want to provide you with
explicit information on how we collect, gather and identify information during your visit to our site. 
To make this notice easy to find, it is made available on our home page and at every point
where personally identifiable information may be requested and collected. Your continued use of our
site signifies your acceptance of our Privacy Policy.

THE INFORMATION WE COLLECT

Personally Identifiable Information applies to all information that tells us specifically who you are, such as your name, phone number, email or postal address that is submitted on the Gilkey Window Company website. In our effort to provide personalization, we may at times ask you to submit Personally Identifiable Information. The amount of Personally Identifiable Information that you choose to disclose to Gilkey Window Company is completely up to you. Gilkey Window collects information on our users by voluntary submission if you provide it to us in conjunction with the need of one of our services. You may need to inquire about our products, make requests for a product estimate, register to receive product materials, enter our annual Sweepstakes, or make an appointment for one of our factory representatives to provide a free, in-home consultation. However, if you should choose to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information.

THE WAY WE USE INFORMATION

E-Mail:  If you email us to inquire about our product(s) and/or services, services areas, or require an estimate on one or more of our products, and have provided us your email address we use the return email addresses to answer the email we receive.  Such addresses are not used for any other purpose and are not shared with outside parties. If you email us to register to win windows either through various advertisements and/or to register for our annual Sweepstakes, or to request an appointment, and have provided us with Personally Identifiable Information, we use this information to answer the email we receive and telephone you for confirmation. Personally Identifiable Information that is collected is entered in our database. From time to time we utilize this information with our marketing department for the purpose of contacting consumers regarding current or upcoming promotions. As a valued consumer, we offer you the opportunity to "opt out" or request not to have your Personally Identifiable Information collected in our database. If at any time you change your mind and do not want Gilkey Window to utilize your Personally Identifiable Information, please let us know by emailing us at removeme@gilkey.com or by writing us at Gilkey Window, 3625 Hauck Road, Cincinnati, OH 45241. Sweepstakes Gilkey Window Company has an annual sweepstakes drawing after the sweepstakes entry deadline of October 31. By participating in the sweepstakes and answering any and all the questions, the user understands that Gilkey Window and/or the involved company(s) may use the information obtained for marketing purposes. Children under the age of 18 years may not participate in any sweepstakes promoted by Gilkey Window Company.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data security, and insure the correct use of information, Gilkey Window has put in place appropriate fiscal, electronic, and managerial procedures to safeguard and secure the information we collect online.

ABOUT CHILDREN'S PRIVACY

Gilkey Window Company is committed to the safety of our children.  Children under the age of 18 years may not participate in any sweepstakes of Gilkey Window.  Also, we encourage children under the age of 18 years to ask a parent for permission before providing or sending any information to anyone on-line.  Gilkey Window neither collects or maintains information at our website from those we actually know are under the age of 18 years, nor is our website structured to attract anyone under the age of 18 years. 

YOUR CONSENT

By using our website, you consent to the collection and use of the information described in this Privacy Policy by Gilkey Window.  Once again, if you do not wish us to share Personally Identifiable Information for marketing purposes, please let us know by emailing us at removeme@gilkey.com.

QUESTIONS?

Gilkey Window welcomes your questions and/or comments.  Please contact us toll-free at 1-800-878-7771 [or 1-888-3-GILKEY in Illinois].  Mail queries to: Gilkey Window Company, 3625 Hauck Road, Cincinnati, OH 45241.  Email us at: feedback@gilkey.com.